Get your questions answered here!
I placed my order. Now what?
After you place your order, you will receive a confirmation email. No e-mail? Check your spam! (Avoid missing out on BLMS email by adding us as a contact.)
We ALWAYS ship orders the same day we receive them. (Get in your order by 5 p.m. EST / 2 p.m. PST for same-day shipping.) Once your order has been shipped, you'll receive another email with shipment confirmation information and a tracking number.
Oops! I gave you the wrong mailing address :(
Nooooo! If this happens, email or text us (727-379-4824) right away! We are probably packing your order right now, at this moment!
We tell everyone: Always double-check your order confirmation e-mail to be sure you've given us the correct address. (Auto-fill is a life-saver, except for those times when it auto-fills the address for your jilted ex-lover.)
Do you ship internationally?
Yes. We ship orders all over the world—from Argentina to the United Kingdom (and places all over the rest of the map, too). Our shipping options include First Class Package International, Priority International, and Express Mail International. Visit our Shipping & Returns page for more details.
How much does it cost to ship to _____?
This one’s easy. Add what you want to the shopping cart, then go to the Cart page. Add your shipping info and click “estimate shipping.” Voilá!
What payment options can I use?
Credit card, debit card, and PayPal.
I‘m shipping to my office/mom‘s house. What does your packaging look like?
Our company name does not appear on our packages. Everything on the outside is very SFW. We often include swag in our packages, so there might be something with the company logo INSIDE. If this concerns you just let us know during check out in the “order comments” box, and we can keep everything G-rated.
I don‘t see the part I need on your site. What should I do?
Send us an email, and we’ll look into it. We source parts based on customer requests all the time.
What is “BLMS,” anyway?
BLMS (aka: Bitches Love My Switches) is the obsessive outgrowth of me, Lawrence Scaduto, the schmendrick behind Ohnoho Pedals. For more than ten years, I have sourced parts for pedal builders both large and small and along the way have developed many friendships among those who can talk for so long about all things relating to sound that they forget to eat or pee, just like me.
Why the name “Bitches Love My Switches”?
We think that what is in your stomp box matters. If you love a quality gut shot, well, get ready to swoon.
Way back in Internet time (2006!), there was a meme making the rounds with the phrase, “Bitches Love _____.” The fill-in-the-blank could be anything, and the “bitches” were any group that a person wanted to impress: i.e. You! (The animated series, The Boondocks, kicked off this whole phenomenon. Check out the complete history at Know Your Meme.)
Anyway, like most of my ideas, the name just popped in my head, and I went forward trying not to silence the part of my brain that thinks all of my ideas suck. The name is ironic and silly. Just like me.